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Meet Donna

Introducing Donna, our new admin and sales support superstar… and so much more!

Donna Marshall has joined us in accounts but, with a wealth of experience in a number of different industries, her role is an evolving one as we put her many talents to good use.

Donna, her husband Terence and their two daughters Tayla, 10, and Kelsey, 7, moved to Palmerston North from South Africa last year, in search of a safe, family-orientated city to call home. “We decided one Friday night that we were moving to New Zealand. It all happened very quickly. We came over with just our bags,” says Donna.

Since then, Donna has been busy settling into a new country, a new life – and now a new job!

“Smart Pack has grown so much in the last few months, so it’s a great time to come on board. I will be taking a look at what the business needs and applying my skills accordingly,” says Donna.
In South Africa, Donna was office manager for Beyers Chocolates, the largest independent manufacturer of boxed chocolates in the country. And prior to that, operations manager for Imperial Auto, the largest retailer and distributor of cars and commercial vehicles in South Africa.

She’s also worked in the hospitality, mining and transport industries, predominantly in sales roles. But, whether cars, chocolates… or packaging, the skill set is the same, says Donna. “It’s a case of looking at the customers’ needs and working out how those needs can best be met,” she says.

“I am really looking forward to getting to know all the ins and outs of the packaging industry and applying my knowledge to build on Smart Pack’s reputation for providing quality products and a streamlined service.”

Outside work, Donna is looking forward to revisiting her pre-parenthood hobbies of scuba diving and travelling. Starting right here in New Zealand – with plenty of on and offshore adventures in her sights. She’s also signed up to do something she’s never done before in her life – coach a kids’ hockey team!

“It’s been life-changing in more ways than one,” says Donna.

“I’ve come from a big, busy city, where I was used to working for big corporates. Smart Pack is much more personal and a great environment to be in. The team is wonderful.”

With her fun sense of humour and formidable work ethic, we think Donna’s pretty wonderful too. Welcome to the Smart Pack family!